FAQ's
How do i book your equipment?
You can book our equipment on our website by pressing the book now button, we will require a deposit for any bookings.
Do you have a minimum order for deliver?
Yes we do, Minimum depends on delivery area
Which areas do you cover?
A: We serve Tendring, Colchester and some of Suffolk , but we're happy to travel further depending on the event. Additional travel costs may apply.
Are your fully insured?
Yes, we have 5million Pl insurance for events and parties, we how ever will are not cover after 7pm on licensed premises as our insurance does not cover us.
Can your marquees be used on hard standing?
Our marquees can be supplied on hard standing, where will be an extra charge for the weights.
Do you take deposits?
We take deposits on the hire of (25%) upon booking and the balance is due one week before the event.
What payment methods do you accept?
Marquee and catering services we accept, cash / card / bacs & debit & credit cards.
What if I don't think my garden is big enough?
Contact us in the first instance, we can discuss the dimensions required for each castle or alternatively we can and measure up your venue to confirm if it is suitable. If we feel it is too small all is not lost.
What happens if i have a problem with the equipment while i am hiring it.
First contact us on our mobile phone by calling either 079651209195 (Craig) or 07961651906 (Kelly), we will try and sort the problem asap for you.
What types of marquees do you offer?
A: We provide clear-span structures. Sizes vary to suit different event capacities.
Do you provide site visits?
A: Yes, we offer free site visits to assess the location, ground conditions, and help you choose the best marquee and layout for your event.
What’s included in the marquee hire?
A: Our marquee packages can include flooring, lighting, heating, furniture, linings, and even décor. We’ll tailor it to suit your needs.
How far in advance should we book?
A: We recommend booking 6–12 months in advance for peak season events (May–September). However, we can often accommodate last-minute bookings depending on availability.
What happens in bad weather?
A: Our marquees are designed to withstand rain and moderate wind. We also offer additional weather-proofing options and heaters to keep guests comfortable.
Can we decorate the marquee ourselves?
A: Of course! You're welcome to add your own decorations. We just ask that nothing is fixed to the structure in a way that could cause damage.